Care and personal assistance
Help with personal care, dressing, meals, mobility support and everyday routines.
24-hour home assistance
Your home, our care.
We arrange reliable and experienced caregivers for long-term support of seniors. Our goal is to create an environment where your loved ones feel safe, respected and surrounded by thoughtful care that helps them remain where they feel best - at home.
individual approach
carefully selected caregivers
fast service arrangement
personal support throughout our cooperation
24-hour assistance across Czechia and Germany
Senior Care 24
Kamila Owczarzyová
Long-term care directly at home
Senior Care 24 arranges qualified and experienced caregivers for long-term live-in care directly at home. We are a strong choice for families who prefer personal, continuous care over residential facilities, with support throughout the day and night.
Household, shopping and activities
Shopping, light household tasks, companionship, shared activities, walks, visits and accompaniment to appointments.
Clear scope of care
Care assistants are not medical staff and do not provide professional medical or nursing procedures such as injections, wound care, catheters, rehabilitation or diagnosis.
A personal approach that makes a difference
My name is Kamila Owczarzyová and I am the founder of SeniorCare24. Together with our team, we help families in the Czech Republic and Germany, where we provide our services under the name HausCare24. We value empathy, patience and open communication.
Contact us
Call or write to us if you are looking for care for yourself or your loved ones. We will gladly advise you free of charge and answer your questions.
Understanding care needs
During the first consultation we go through your situation and key requirements. The questionnaire can be completed by phone or sent by email.
Choosing the right caregiver
Based on your needs, we recommend a suitable candidate, send her profile and can arrange an introductory phone call.
Starting care
We prepare the documents, organize the caregiver’s arrival and remain available throughout the cooperation.
Cost of care
The price always depends on the client’s individual needs and required support. After the questionnaire, we prepare a transparent proposal. As a guide: from CZK 2,100 per day for one person in Czechia; in Germany, from EUR 100 per day for one person and EUR 120 per day for couples, plus travel and service fees.
Care allowance
Seniors may be eligible for public care support. In Czechia, the care allowance is requested through the Labour Office. In Germany, people can apply for a Pflegegrad through their Pflegekasse; the exact benefits depend on the recognized care grade.
Questions and answers
Who is Senior Care 24?
Senior Care 24 connects families with experienced caregivers and organizes 24-hour home care.
What is 24-hour home care for seniors?
24-hour care means that the caregiver lives in the client’s home during the assignment and supports everyday activities during the day and night.
What tasks does a caregiver help with?
The caregiver helps with hygiene, dressing, meals, mobility, household tasks, shopping and accompaniment to appointments.
Is the caregiver present around the clock?
Yes. During live-in care the caregiver stays in the home for the agreed rotation, while also having the right to breaks and rest time.
Does the caregiver provide medical care?
No. Care assistants are not medical professionals and do not provide medical or nursing procedures.
What happens if the client’s health worsens?
If the client’s health changes, the situation is handled according to need: the family, doctor, outpatient nursing service or emergency service may be contacted.
How does care work for people with dementia?
Caregivers have experience supporting people with dementia and adapt care to the person’s needs, routines and current condition.
How quickly can 24-hour care be arranged?
Care can often be arranged within a short time, depending on caregiver availability and the client’s requirements.
How does home care start?
After the first contact and consultation, a suitable caregiver is selected, the cooperation terms are set and the caregiver starts in the household.
How long are caregiver rotations?
Rotations are usually agreed individually, often between 2 and 6 weeks depending on family, client and caregiver needs.
What if the caregiver is not a good fit?
If cooperation does not work as expected, we support the family and arrange a replacement if needed.
What if the caregiver becomes ill?
If a caregiver is unavailable due to illness, a replacement solution is arranged to maintain continuity of care.
What accommodation does the caregiver need?
The caregiver needs a private room and suitable basic facilities in the client’s household.
Who provides the caregiver’s meals?
Meals are usually provided by the family in the household; the exact arrangement can be agreed individually.
How much does home senior care cost?
The cost depends on care intensity. In Czechia it is approximately CZK 2,190-2,890 per day; in Germany it starts from EUR 100 per day for one person or EUR 120 per day for a couple.
What is included in the price?
The price includes the caregiver’s work and agreed support. Service fees, additional services and external costs are billed separately.
Are there additional costs?
Additional costs may include holiday surcharges, travel costs, a monthly service fee and individually agreed extra services.
When and how is care paid?
Payment is made based on invoices. Assistance is usually billed around the end of a rotation; service fees are usually billed monthly for the previous month.
Can I receive public financial support?
Yes. In Czechia, a care allowance may be granted by the Labour Office. In Germany, people with a recognized Pflegegrad may receive long-term care insurance benefits.
Is 24-hour home care an alternative to a nursing home?
Yes. It can be a valuable alternative to residential facilities, with individual support at home, often one-to-one or one caregiver for a couple.
Client reviews
Client satisfaction is our greatest reward. We value every piece of feedback and thank you for your trust. Read what families say about their experience.
“Thank you for the humane approach and quick help arranging care for our mother.”
“We appreciate the communication, reliability and peace of mind the service brought to our family.”
I have read the Privacy Policy and agree to the processing of my personal data and the publication of my name and review on the SeniorCare24 website.
Join our team
Care for seniors in their home environment. We offer long-term cooperation in the Czech Republic or Germany and are looking for reliable caregivers with heart, experience and responsibility.
Individual approach, rotation work, attractive earnings, self-employed cooperation, fair conditions and help with administration.
Your experience. Our support. Shared help. If you are looking for meaningful work that uses your care experience, join us. Cooperation is self-employed, with clear conditions and administrative support. Formal education is not required, but care experience is welcome.
Our role
We create stable, safe and fair cooperation between caregivers and clients. We handle organization and administration so caregivers can focus on what matters most: caring for the senior.
Basic information
During an agreed rotation, the caregiver stays in the senior’s home and supports daily life, light household tasks, meals, shopping, companionship, accompaniment and communication with family when needed.
How cooperation works
You contact us by form, phone or e-mail. We discuss your experience, availability and preferences, find a suitable client and rotation, share the care details, agree the cooperation documents and support you throughout the assignment.
Operator
Name: Kamila Owczarzyová. Address: Poutní 1262, 734 01 Karviná, Czech Republic. Phone: +420 735 503 022 / Germany WhatsApp: +49 1522 1047229. Email: info@seniorcare24.cz / info@hauscare24.com. Company ID: 09793968.
Privacy Policy
The personal data controller is Kamila Owczarzyová, Company ID 09793968, Poutní 1262, 734 01 Karviná. Personal data is processed only for arranging and mediating 24-hour senior care. Contact: info@seniorcare24.cz.
Terms and conditions
Senior Care 24 / HausCare24 acts as an intermediary between families or clients and self-employed caregivers. The actual assistance is provided by the caregiver; binding terms are defined in individual agreements.
Full privacy policy
PRIVACY POLICY (GDPR)
This policy explains how personal data is processed in connection with Senior Care 24 / HausCare24 services operated by Kamila Owczarzyová. Processing follows Regulation (EU) 2016/679 (GDPR) and applicable data protection law.
I. CONTROLLER
The controller is Kamila Owczarzyová, Poutní 1262, 734 01 Karviná, Czech Republic, phone +420 735 503 022 / +49 1522 1047229, e-mail info@seniorcare24.cz / info@hauscare24.com, company ID 09793968.
II. DATA PROCESSED
We process data from customers, clients receiving care and caregivers. This may include identification and contact details, communication data, information about the requested assistance, household and address information, health data necessary to arrange suitable care, caregiver qualifications, language skills, availability, self-employment documents and photos for identification or presentation.
III. PURPOSES AND LEGAL BASIS
Data is processed to mediate cooperation between families and caregivers, organize and coordinate home assistance, prepare and manage contracts, communicate with involved parties, comply with accounting and tax duties and protect legal interests. The legal bases are contract performance or pre-contractual steps, legal obligations, legitimate interests and explicit consent where sensitive data is involved.
IV. RECIPIENTS, RETENTION AND RIGHTS
Data may be shared only with necessary recipients such as caregivers, technical and IT providers, accountants, tax advisors and contractual partners involved in arranging the service. Data is not transferred outside the EU. Data is stored for the duration of cooperation and then only as long as needed for legal obligations or legal claims. You have rights of access, rectification, erasure, restriction, portability, objection, withdrawal of consent and complaint to a supervisory authority. Contact: info@seniorcare24.cz.
V. SECURITY AND WEBSITE
We use technical and organizational measures to protect data from misuse, unauthorized access, loss or damage. The website may use contact forms and essential technical cookies. Additional cookies or analytics are used only with consent where required.
Full terms and conditions
TERMS AND CONDITIONS
Senior Care 24 / HausCare24 acts as an intermediary between families or customers looking for home assistance and self-employed caregivers. The company does not itself provide care services and is not a party to the care agreement between the customer and caregiver.
I. INTERMEDIARY ROLE
The service includes understanding care needs, selecting and presenting suitable caregivers, organizing the start of care, coordinating rotations and replacements, and supporting the family during cooperation. The actual assistance is provided by independent self-employed caregivers.
II. CUSTOMERS, CAREGIVERS AND PAYMENTS
Customers may request care through the form, by phone or by e-mail. Based on the information provided, a cooperation proposal and indicative pricing are prepared. Caregivers must be self-employed and capable of providing home assistance. Binding terms, prices and payment rules are always set in individual contracts and invoices.
III. REPLACEMENTS, LIABILITY AND FINAL TERMS
If a caregiver becomes unavailable or ends an assignment earlier than agreed, a replacement solution is arranged as quickly as possible. Concerns about the quality of care are primarily handled between the customer and caregiver, with organizational support from Senior Care 24 / HausCare24. The intermediary is responsible for proper mediation and coordination only; the self-employed caregiver is responsible for the care provided. Legal relationships are governed by the individual contracts and applicable Czech law where relevant.
Together, we will find the right way.
Every senior deserves dignified and respectful care. If you are considering 24-hour home care, we are here for you. We will gladly discuss the options, explain the process and help find the right solution for your loved ones and your family.
Free and non-binding consultation
We offer a free consultation where we listen to your situation, answer your questions and help choose the right form of care.
The consultation is completely non-binding and can take place by phone or online.
We operate in both Germany and the Czech Republic. In Germany we provide services under the name HausCare24, and in the Czech Republic under the name SeniorCare24.